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Q:
How do I upload files to my account?
A: In your FTP client, specify the following settings:
Hostname: serveraddress.com (replace this with hostname of the server
you are
on; this information is included with your welcome mail)
Username: username@domain.com (replace "username" with your actual
username, and "domain.com" with your domain name)
Password: your password (this should be replaced with your actual
password).
Simply
the following is all you need to use an FTP Client:
FTP URL, Username for your server,
Password for your server > This should open up your
site.
Some
good FTP Clients are AceFTP, CuteFTP or FlashFTP.
After you logged into your FTP area, you should see a folder called
"httpdocs"
- upload files into that folder, and you should be able to view
uploaded content
at http://domain.com (replace "domain.com" with your actual domain
name), or at http://serveraddress.com/~username/ (replacing those with
real
values)
Q:
How do I access my control panel?
A: You should be able to login into your control panel by typing
"http://serveraddress.com/cpanel"
(replace with real server name) in your browser. Use your actual
username and
password to login.
Q:
What email settings should I use for my pop3/smtp
mail accounts?
A: In your mail client settings, use the following values to access
your pop3/smtp
account:
SMTP Mail Server: the server name of your account (included in welcome
mail)
POP3 Mail server: the server name of your account (included in welcome
mail)
POP3 Mail Account (Username): username@domain.com (your "username" at
"your domain")
POP3 Mail Password: the password you used to create email account from
control
panel
Domain names
Q:
What are Go4WebHost.com's Domain Name Servers (DNS) to point my domain
to?
A: ns1.Go4WebHost.com and ns2.Go4WebHost.com
Q:
I have transferred my domain on your name servers -
how long does it take for it to start working?
A: Usually it may take up to 24-48 hours, however with recent changes
for most
domains it takes about 4 hours.
Q:
My domain still does not work, but I want to view
my website already
A: You may view your website by pointing your browser to
"http://serveraddress.com/~username/"
(replace "serveraddress.com" with the server's hostname you reside on,
and "username" with your actual username).
Q:
Where can I register a domain?
A: You may register a domain with our Partner, Domain Store 101 Hosting
HERE
CGI
Scripts
Q:
My script does not work, how do I identify the
problem?
A: Login into your control panel, go to the "Logs/Stats" section, and
click on "Error log". There you will be able to see error log for your
domain.
Q:
My Perl script instruction says I should set
"777" permissions on the file, but that does not work.
A: Scripts under your account run with privileges of your username. We
highly
suggest that you avoid using "777" permissions on your perl scripts,
and use "755" instead.
Misc
Q:
How do I login into webmail?
A: Visit "http://serveraddress.com/webmail" (replace this with real
server name you are on), and login with mail account's credentials.
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